Help
From this one page you will be able to access all the help and support features on this site. Please browse through the different options and select the one that best meets your needs.
- Privacy Policy
- Website Conditions of use
- Terms and Conditions of Sale
- Sitemap
- Site Security
- Service and Delivery
- How to place an order
- Accessibility
- Vat Relief for Disabled Goods
Privacy Policy
Home Medical Equipment knows that you care about how information you provide to us is used and shared. This page explains what our policy is in this regard and covers such areas as the type of information we collect, the use of cookies and how this information is used. [ top ]Website Conditions of use
This sets out the standards we expect of those using the site and covers such areas as visitor material and conduct, protecting your own account details and copyright. [ top ]Terms and Conditions of Sale
This page sets out the legal terms and conditions of sale that govern all purchases made on this site. You should read these carefully and seek to understand them fully before purchasing any goods. You will be asked to agree to these terms and conditions prior to the completion of any purchase. [ top ]Site Security
We want to reassure you that buying from this site is safe and secure. You can find all you need to know about online security on this page. [ top ]Service and Delivery
This page will provide you with a user-friendly guide to the service you can expect from Home Medical Equipment and will answer all your questions relating to delivery and returns in plain English. [ top ]How to place an order
This page will walk you through the buying process on this site, setting out the steps in an easily understood way. [ top ]Accessibility
We have designed this site to be AA compliant. If you want to know more about the accessibility features on this site and what this standard means and are interested in accessibility features in your browser please go to this page. [ top ]Vat Relief for Disabled Goods
Individuals who are chronically sick or disabled and whose goods are for personal or domestic use may be eligible for VAT relief. Goods eligible for such relief are clearly identified on the website with the 'VAT RELIEF' icon. This page provides more details on eligiblity and how to claim relief. [ top ]If you are unable to find what you are looking for or still have an outstanding query please contact us directly.
